The perfect solution delivered after competitors have saturated the market won't attract those initial sales. An imperfect solution provided at the right time may attract initial sales, but these will fall once better solutions expose the deficiencies. The success of development projects often comes down to delivering a solution that the market is looking for, exactly when it needs it. There is no point in building a new service if the problems that the service is aiming to solve are not known and understood. Once the gathering of available information is complete, the discovery stage proper can commence. Are there must meet dates or preferred timescales?.Are any subject matter experts required?.Who will administrate and maintain the service?.Who is the service owner, the person placing the order?.Who is the project owner, the person responsible for delivering the new service?.Is there existing market research available?.Are any customer service records available?.Are any user feedback and insights available?.What policies and processes are in place?.Gathering insights from existing comparable services: What are the user needs and expectations?ģ.How does the project fit into the broader landscape?.Identifying the main business drivers for the project: Typical pre-discovery phase activities include:ġ. The discovery phase cannot begin until, as a minimum, the project establishes the business driver for the service and identifies a service owner. It requires no original research activities but draws upon existing research materials. The goal of the pre-discovery phase is to prepare for discovery, gathering all the information required to inform the discovery stage activities. This information gathering is the Pre-Discovery Phase. Before it can begin, the discovery phase requires collating all relevant project materials to be effective. This phase establishes a complete set of requirements. It encompasses the process of turning an idea into a product, a problem into a solution. This phase of a project is the point in a program where the developers ensure that they understand the problem that the created service is looking to solve. Performed correctly, the discovery phase of a project encompasses critical tasks for the project's success, including requirements capture and verification, proof of concept, and feasibility study. Project owners who believe they have a fully formed idea and developers who want to start coding may question the need for this phase.
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